Need help with an order, artwork, or account access? Reach out and we’ll keep it simple, fast, and clear. ONYX DTF is built for production—so support is built the same way.
Contact Information
Phone: 3053948500
Email: sales@onyx-ink.com
Business Address
ONYX DTF (Division of ONYX INK, LLC)
95 Merrick Way 3rd floor 340, Coral Gables FL 33134, United States
Fastest Way to Get Help
To speed things up, include these details in your message:
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Order number (if you have one)
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What you’re ordering: DTF transfers or gang sheets
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Your file name (if applicable)
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A short summary of the issue or request
Artwork & File Support
If you’re contacting us about artwork or file setup, include:
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Intended print size
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File type (example: PNG, PDF, AI, EPS)
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Notes about transparent backgrounds, fine details, or placement
Wholesale & Business Accounts
If you’re a print shop, brand, or reseller requesting wholesale access, email us with:
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Business name
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City/State
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Website or social profile (optional but helpful)
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A brief description of your production needs
Order & Account Support
We can assist with:
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Order status updates
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Account login and access
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Reorders and saved projects
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General questions about DTF transfers and workflows
Legal Statement
ONYX DTF is a division of ONYX INK, LLC. All billing and order processing are handled under the same legal entity.
